Privacy Policy
Table of Contents
1. Introduction2. Information We Collect3. How We Use Your Information4. Information Sharing & Disclosure5. Data Storage & Security6. User Rights & Choices7. Children's Privacy8. International Data Transfers9. Cookies & Tracking10. Changes to Privacy Policy11. Contact Information12. Compliance & Certifications13. Data Breach Procedures14. Third-Party Integrations15. User Consent & Agreement
Last Updated: 2025
1. INTRODUCTION
Welcome to Trainers Connect ("App," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. This app is designed to facilitate gym training management between trainers and trainees, including workout planning, progress tracking, and health monitoring.
2. INFORMATION WE COLLECT
2.1 Personal Information
- • Full name and contact information
- • Email address and phone number
- • Date of birth and gender
- • Profile photographs
- • Emergency contact information
- • Medical history and health records
- • Fitness goals and preferences
- • Training schedule and availability
2.2 Account Information
- • Username and password
- • Account creation date
- • Login history and session data
- • User role (trainer/trainee)
- • Account preferences and settings
2.3 Training and Fitness Data
- • Workout plans and exercise routines
- • Exercise performance metrics
- • Progress tracking data
- • Training session logs
- • Fitness assessments and measurements
- • Health and wellness logs
- • Medical records and health conditions
- • Injury reports and recovery progress
2.4 Technical Information
- • Device information (device type, operating system, unique device identifiers)
- • IP address and location data
- • App usage statistics and analytics
- • Crash reports and error logs
- • Network connection information
- • App performance data
2.5 Media and Content
- • Exercise demonstration videos and images
- • Progress photos (if user consents)
- • Workout completion recordings
- • Training session documentation
3. HOW WE USE YOUR INFORMATION
3.1 Core App Functionality
- • To provide and maintain the gym training service
- • To create and manage user accounts
- • To facilitate communication between trainers and trainees
- • To assign and track workouts and exercises
- • To monitor training progress and performance
- • To manage batch assignments and scheduling
- • To provide personalized training recommendations
3.2 Health and Safety
- • To maintain medical records for safety purposes
- • To track health conditions and medical history
- • To monitor injury reports and recovery progress
- • To ensure safe exercise recommendations
- • To provide emergency contact information when needed
3.3 Service Improvement
- • To analyze app usage patterns and performance
- • To identify and fix technical issues
- • To improve user experience and interface design
- • To develop new features and functionality
- • To optimize app performance and reliability
3.4 Communication
- • To send important service updates and notifications
- • To provide customer support and assistance
- • To send training reminders and schedule updates
- • To communicate with users about their accounts
- • To respond to user inquiries and feedback
4. INFORMATION SHARING AND DISCLOSURE
4.1 Between Users
- • Trainers can view trainee information necessary for training management
- • Trainees can view trainer information and assigned workout details
- • Batch members can see limited information about other batch members
- • Workout assignments and progress are visible to relevant parties
4.2 Service Providers
We may share data with third-party service providers who assist in:
- • App hosting and infrastructure
- • Data analytics and processing
- • Customer support services
- • Payment processing (if applicable)
- • Cloud storage and backup services
4.3 Legal Requirements
- • To comply with applicable laws and regulations
- • To respond to legal requests and court orders
- • To protect our rights, property, and safety
- • To investigate potential violations of our terms of service
- • To prevent fraud and ensure security
4.4 Business Transfers
- • In the event of a merger, acquisition, or sale of assets
- • To protect our business interests and user data
- • With appropriate safeguards and user notification
5. DATA STORAGE AND SECURITY
5.1 Data Storage
- • User data is stored securely on cloud servers
- • Local caching on devices for offline functionality
- • Regular backups to prevent data loss
- • Secure transmission using encryption protocols
5.2 Security Measures
- • Encryption of data in transit and at rest
- • Secure authentication and access controls
- • Regular security audits and vulnerability assessments
- • Employee training on data protection practices
- • Incident response procedures for security breaches
5.3 Data Retention
- • Account data is retained while the account is active
- • Training data is kept for historical analysis and progress tracking
- • Medical records are retained as required by health regulations
- • Inactive accounts may be archived or deleted after a reasonable period
- • Users can request data deletion subject to legal requirements
6. USER RIGHTS AND CHOICES
6.1 Access and Control
- • Users can view and update their personal information
- • Users can download their data in a portable format
- • Users can request correction of inaccurate information
- • Users can control privacy settings and preferences
6.2 Data Deletion
- • Users can request deletion of their accounts and data
- • Some data may be retained for legal or safety purposes
- • Deletion requests are processed within reasonable timeframes
- • Users are notified when deletion is complete
6.3 Communication Preferences
- • Users can opt out of non-essential communications
- • Users can control notification settings
- • Users can manage email and push notification preferences
- • Emergency and important service notifications cannot be disabled
7. CHILDREN'S PRIVACY
7.1 Age Requirements
- • Our app is not intended for children under 13 years of age
- • We do not knowingly collect personal information from children under 13
- • If we become aware of such collection, we will take steps to delete it
- • Parental consent is required for users under 18 years of age
7.2 Parental Controls
- • Parents can monitor and control their child's account
- • Parents can access and manage their child's data
- • Parents can request deletion of their child's account
- • Age-appropriate content and features are provided
8. INTERNATIONAL DATA TRANSFERS
8.1 Cross-Border Transfers
- • Your data may be transferred to and processed in other countries
- • We ensure appropriate safeguards for international transfers
- • We comply with applicable data protection laws
- • Users are notified of significant data transfer changes
8.2 Data Protection Standards
- • We follow fitness industry privacy guidelines
- • We adhere to health data protection standards
- • We implement security measures recommended by experts
- • We participate in privacy and security training programs
10. CHANGES TO THIS PRIVACY POLICY
10.1 Policy Updates
- • We may update this Privacy Policy from time to time
- • Users will be notified of significant changes
- • Continued use of the app constitutes acceptance of changes
- • Users can review the current policy at any time
10.2 Notification Methods
- • In-app notifications for policy changes
- • Email notifications for significant updates
- • Prominent display of updated policy dates
- • Opportunity to review changes before acceptance
12. COMPLIANCE AND CERTIFICATIONS
12.1 Legal Compliance
- • We comply with applicable data protection laws
- • We follow industry best practices for data security
- • We regularly review and update our privacy practices
- • We maintain appropriate documentation and records
12.2 Industry Standards
- • We follow fitness industry privacy guidelines
- • We adhere to health data protection standards
- • We implement security measures recommended by experts
- • We participate in privacy and security training programs
13. DATA BREACH PROCEDURES
13.1 Incident Response
- • Immediate assessment and containment of breaches
- • Notification of affected users within 72 hours
- • Cooperation with relevant authorities and regulators
- • Implementation of corrective measures
13.2 User Notification
- • Clear communication about breach details
- • Steps users should take to protect themselves
- • Available support and assistance
- • Regular updates on resolution progress
14. THIRD-PARTY INTEGRATIONS
14.1 External Services
- • We carefully select third-party service providers
- • We review their privacy and security practices
- • We ensure they meet our data protection standards
- • We monitor their compliance with our requirements
14.2 Data Sharing Agreements
- • Clear terms for data sharing with third parties
- • Limitations on how third parties can use data
- • Requirements for data protection and security
- • Regular audits of third-party compliance
15. USER CONSENT AND AGREEMENT
15.1 Consent Requirements
- • Users must provide informed consent for data collection
- • Consent can be withdrawn at any time
- • Users must agree to this Privacy Policy
- • Parental consent is required for minors
15.2 Agreement Terms
- • Use of the app constitutes agreement to this policy
- • Users must read and understand the policy
- • Questions about the policy should be addressed before use
- • Continued use indicates ongoing agreement
11. CONTACT INFORMATION
11.1 Privacy Inquiries
- • For privacy-related questions and concerns
- • For data access and deletion requests
- • For policy clarification and updates
- • For security incident reporting
11.2 Contact Details
Email: info@chiselbyte.com
Phone: 8468911820
Address: Pune, India
This Privacy Policy is effective as of 2025 and will remain in effect except with respect to any changes in its provisions in the future. Continued use of the app constitutes acceptance of changes.